What are the benefits of tracking Commercial Insights?

Tracking Commercial Insights provides the following benefits:

Informed Strategic Adaptation

End users can capture insights during everyday interactions, social listening, research, or industry events; the home office gets immediate feedback on the market. Commercial teams can use this accumulated data to analyze the broader market outlook and dynamically adapt their strategic approaches.

Cleaner Data for Downstream Analytics

Administrators can map specific picklist values to designated product lines, resulting in data formatting being controlled at the point of entry. This restriction ensures much cleaner data for downstream analytics, making it easier for commercial analysts to extract high-value, reliable business intelligence from submitted reports.

Seamless, Multi-Platform Access

To make capturing insights as easy as possible, this feature is supported across Browser, iPad, iPhone, and Windows platforms. This flexibility allows end users to record critical observations immediately on their preferred device using three convenient entry points:

  • From the Commercial Insights tab
  • From an Account detail page (which automatically links the insight to that account).
  • From a Call Report (with a limit of up to 25 associated insights per call)