Which are the primary user roles involved in Consent Capture?
Consent Capture involves coordination between multiple people, each of which have distinct roles and responsibilities. It’s important to understand each of these roles and how they all work together:
- Business Admin – These are Vault CRM users who create and manage records to determine how the Consent Capture screen displays for field users, according to business needs and compliance regulations.
- Field User – These are Vault CRM users who interact with HCPs and capture their consent for various channels
- HCP – These are healthcare professionals who interact with field users and grant their consent for various channels