What are the benefits of using the Field Reimbursement Manager?

Using FRM as a dedicated case management layer keeps your field teams focused on the patients who need the most attention, without adding a separate external system. Benefits of using FRM include:

• Minimizing Time to Therapy - Teams can act on real-time case statuses instead of waiting on retrospective reports, helping to catch at-risk prior authorizations and denials before treatment is stalled
• Centralizing Processes - Cases, notes, and status changes are captured natively in Vault CRM to remove the need for references to external portals and reports
• Connecting Case and Call Data - Cases link directly to call reports so FRMs can immediately see and update the right case
• Prioritizing Cases - Escalated cases are automatically flagged and sorted to the top of the case list, ensuring urgent issues are never buried

FRM does not store or process Protected Health Information. FRM cases reference de-identified account and case data only.

Is this right for you?

• Do your field teams track case statuses using spreadsheets, static reports, or external systems?
• Do your field teams need to associate cases with specific calls or visits?
• Do your field teams work primarily from an iPad in the field, with limited or inconsistent connectivity?

If you answered Yes to any of these, Field Reimbursement Management may be a high-priority feature for your team.