How do I prevent the use of certain terms in Key Medical Insights?

​​Business admins can define restricted words or phrases using a partial or exact string match. This provides greater control over which words or phrases should be restricted and minimizes unnecessary restrictions. Defining restricted words allows organizations to ensure compliance with company policies regarding specific terms.

For example, if "side effect" is configured as a restricted phrase, when a user enters that phrase in either the Summary or Description fields, then selects Save or Submit, an error message displays detailing what word(s) are not allowed.

The user is required to remove or replace the restricted word before saving or submitting the insight. They can do this by deleting the restricted word(s) or by rewriting the insight text that contains the restricted word(s).