How does the Voice Agent work?
The Voice Agent can be used to create Call Reports and Medical Insights — so whether you’re logging a customer interaction or capturing clinical feedback from an HCP, you can easily convert your spoken description of the interaction into a structured record in Vault CRM.
Let’s say Sarah just finished a call and only has a few minutes before her next meeting. How can she use the Voice Agent to log the key details, while the meeting is fresh in her mind?