How can I find supporting CLM content to prepare for interactions?
When finalizing plans for visiting the targeted HCP, you can find appropriate CLM content to support the conversation by typing a product efficacy question directly into the Conversational AI interface.
Because Agentic Media is configured, the Conversational Agent leverages Agentic Media to deliver a factual answer based directly on the My Setup Products and CLM content assigned to you.
With this information, you arrive well-equipped to discuss products with the HCP, rest assured that approved content in the CLM library backs up the planned conversation.