What are the benefits of using the Voice Agent?

Whether you're a field user between appointments or a Medical Science Liaison (MSL) leaving a research conversation, the Voice Agent meets you where you are. Here's how the Voice Agent helps you in day-to-day workflows:

• Reduce manual data entry — The Voice Agent maps what you say to the appropriate fields. An account name becomes a populated Account field. A product mention becomes a Detail Product entry. A stated follow-up becomes a task with a due date and assignee. You review the result and save—rather than building the record from scratch.

• Capture information while it's fresh — You've just finished a conversation about Cholecap's cardiovascular benefits. Your next appointment is 20 minutes away. Instead of reconstructing the conversation from memory that evening, you dictate while walking to your car—when every detail, every nuance, and every follow-up commitment is still clear.

• Improve data accuracy — When calls are logged hours after they happen, details get fuzzy. The Voice Agent supports real-time capture, so the record reflects what actually occurred. And if the Free Text Agent is enabled, your Call Notes are also reviewed for potential compliance issues before you submit.

• Capture more detail, more quickly — Speaking is faster than typing on a mobile device. When you dictate, you naturally include context that tends to get dropped in abbreviated typed notes. That qualitative detail matters for account planning and team visibility.