What is the Field Reimbursement Manager?

Field reimbursement managers have historically worked across disconnected systems to track their cases. A specialist might reference a static PDF, log into an external portal, and search a separate tracking sheet just to find the status of one prior authorization.

Field Reimbursement Management (FRM) replaces that patchwork with a dedicated case management workspace built into Vault CRM. FRM users can view their caseload, update case statuses, and tie cases directly to call activity, all from one workspace.

Your Flightpath

Your Flightpath includes everything you need to understand the Field Reimbursement Manager in Vault CRM.

What are the benefits of using the Field Reimbursement Manager?	~2 min
How do field users use the Field Reimbursement Manager on iPad?	~5 min.
How does the Field Reimbursement Manager work with Cases?	~5 min.
You’ve Earned Your Wings!	~3 min.

Start Your Flight