What is Text Messaging in Vault CRM?

Text messaging in Vault CRM uses the SMS protocol, enabling field users to conduct compliant, 1:1 text conversations with healthcare professionals directly from the mobile application. By integrating native SMS capabilities into daily workflows, field users can send pre-approved text templates, share trackable presentation links, and manage account communication securely.

Your Flightpath

Your Flightpath includes everything you need to get started with text messaging in Vault CRM.

What are the benefits of text messaging?	~3min
How do I start a 1:1 SMS chat with an HCP?	~4min
How can I send pre-approved templates and trackable CLM links?	~4min
How does Vault CRM safeguard messaging compliance in real time?	~4min
Flight Simulator	~8min

Start Your Flight