How can I use Service Center for HCP outreach?

Service Center’s Outbound tab provides a centralized place to manage communication with healthcare professionals (HCPs). Rather than using separate spreadsheets or manual call logs, you can initiate, track, and document your outreach directly within the system. This ensures that every interaction is organized, recorded, and visible to your team.

In this Flightpath, we will follow Sarah, a Service Center Rep, as she uses these outbound target activity tools to contact target HCPs. Learn how to build a Target List from scratch, manage your daily priorities with precision, and navigate the outreach process—from the initial dial to a successfully completed activity.

Your Flightpath

Your Flightpath includes everything you need to understand to begin using Service Center for HCP outreach.

What are the benefits of using Service Center for HCP outreach?	~1 min.
How do I organize my outreach with Target Lists?	~3 min.
How do I prioritize the most important targets for the day?	~3 min.
How do I complete an outbound target activity?	~3 min.
Flight Simulator	~5 min.

Start Your Flight