How can I customize Consent Capture to work for my business processes?

Every organization operates differently when it comes to capturing HCP consent. Your field teams work across multiple channels, products, and countries, and a one-size-fits-all approach simply doesn't work. Vault CRM's Consent Capture is built with the flexibility to configure the consent process to match how your organization actually communicates with HCPs. You can tailor what channels are available, which products require consent, how long consent is valid, how HCPs confirm their choices, and more. The result is a Consent Capture experience that feels relevant and trustworthy to the HCP, and that keeps your organization compliant.

In this Flightpath, you'll follow Amy Admin, a business admin at a mid-size pharmaceutical company that promotes several products, including Natevba, Labrinone, and Restolar. Amy's team communicates with HCPs through Approved Email, Fax documents, and Messaging campaigns, and she needs to configure Consent Capture to reflect all of those channels. Along the way, you'll see exactly how she builds, customizes, and finalizes a consent setup her field reps can count on.

Your Flightpath

Your Flightpath includes everything you need to understand and start using Consent Capture.